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Resources:
20+ Proven Marketing Ideas (Notion Doc)
The Referral Engine (Book)
Just Ask! (Book)
The best (and easiest) way to get clients is when they come to you with a need.
What Are they looking for?
- Competence - someone who can do the job right
- Trustworthy - Someone they can trust
- Reassurance - Someone who has proven they can build it
- Worth It - Value exceeds the cost
- Easy To Engage - Something that won’t cause pain
- Excitement - Someone that gets them excited about the project
How to handle an inbound interaction:
Pro tip: Know where they came from
Pro tip: Do it face-to-face on ZOOM
Inbound Call Framework:
- Pleasantries
- Spend just 30 seconds trying to make a connection
- Lower the temperature of the call
- Comment on their business, area, or industry
- How can I help?
- You are here to diagnose and prescribe, NOT SELL
- Allow them to do the talking first (It’s much easier when they talk first and give you the ammo you need.)
- Problem/need
- Listen to what they say and try to identify the main pain point or need that triggered them to reach out
- Do some digging and ask great questions
- Scope/expectations
- ASK QUESTIONS
- How many pages do you need?
- What do you want it to look like?
- What unique features or integrations are needed?
- What is your timeline?
- Anything else you hope to accomplish with this project?
- Price Transition
- Confidently lead into price, don’t avoid it.
- Price anchoring
- Price
- Give them a price bid
- Proposal/contract
- The proposal process was basically done during this call
- Move right to the agreement
- Don’t give them too much space
- Explain how it all works and set expectations
- ALWAYS schedule the next call (Kickoff call)